In this video we explore the secret to utilising what you’ve already got without spending big.
Guest experience extends much further than just what happens on property. Social Media is a perfect place for hotels to build connections with existing and potential hotel guests and enhance their hotel experience. Social media can be overwhelming! What exactly should you post to stand out and get people talking?
Cheese platters, rubber duckies and being a black sheep – all in a day’s work for a hotel GM!I was recently lucky enough to spend some time with Nick Ellis, the GM of Ovolo Inchcolm, just after he’d got to Number One on TripAdvisor for the best hotel in Brisbane. (Here’s Nick’s LinkedIn profile: https://au.linkedin.com/in/nickellis673Among
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